• Providing support to users and being the first point of contact for error reporting (through email, phone or in person).
• Set up workstations with computers and necessary peripheral devices
• Email system administration, maintain contact list, create and setup email accounts.
• Developing and overseeing the installation of systems, which include software and hardware. e.g. Server, NAS, Firewall, Wifi, CCTV, Access Control System, VM, Email System, Database System, DNS, AD etc.
• Develop and maintain local networks in ways that optimize performance
• Performing tests and troubleshooting, as well as quality assurance.
• Ensure security and privacy of networks and computer systems
• To work closely with vendors and end user representative for project task process
• Maintain hardware and software inventory
• Coordinate with vendors on hardware and software for procurement and maintenance purpose.
• Maintaining and updating technical documentation
• Provide end-user training.
• Perform any other IT administration work assigned by Supervisor.
• On-site support to service units in over 50 different locations
• Follow up ad-hoc IT related task, non-office hour support is required but rare occurrence

• A recognized Diploma/Certificate or above in Information Technology (IT) or related discipline
• Grade E or above in English Language (Syllabus B) and Chinese Language in HKCEE, or level 2 or above in English Language and Chinese Language in HKDSE, or equivalent
• 4 years working experience related to IT administration, support and troubleshooting is preferred
• Good command of written and spoken English and Chinese
• Strong analytical and problem solving skills
• Good communications skill and self-motivated
• Able to work independently

• Experience in VPN, AD Server, Server Backup Application, Wifi System, Video Editing, Webpage Editing, CCTV handling and administration is preferable.
• Knowledge in Windows Server, Networking, Firewall, VMWare, Linux, NAKIVO, SAN Storage, HA Solution will be an advantage.

Due to the Sexual Conviction Record Check (SCRC) Scheme is implemented, Yan Chai Hospital Social Services Department will request the eligible applicants to undergo SCRC.

Interested parties please download the “Job Application Form” at our homepage and submit the application form together with full resume (Please specify the relevant reference number and expected salary) to the following address on or before the application deadline.

By Email: recruit.ca@ychss.org.hk

By Mail: Manager (HR & Development), Yan Chai Hospital Social Services Department, 8/F, YCH Multi-Services Complex, 18 Yan Chai Street, Tsuen Wan, N.T.